2-1-1 Database Expanding to Strengthen Communities

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The First Lady’s Children’s Cabinet, the Governor’s Office for Children and Families, and United Way of Metropolitan Atlanta are expanding the existing United Way 2-1-1 database to include even more state agencies, nonprofits and faith-based providers, allowing Georgia’s families greater access to services related to their children’s health and well-being.

This community-based collaborative Web site is the first and only one of its kind in Georgia where families can access information about public and private services 24 hours a day, seven days a week in a confidential setting.

Every hour of every day, hundreds of people need essential human services. They’re looking for training, employment, food pantries, help for an aging parent, addiction prevention programs for their teenage children, affordable housing options, support groups, and ways of becoming part of their community. 2-1-1 allows people to give—and get—help.

United Way 2-1-1 is a simple, easy-to-remember number for individuals across the state to call when they want to find or give help. Bilingual referral specialists are available 24 hours a day, and calls are conducted in 170 languages. Equipped with the most extensive database of its kind in metro Atlanta, United Way 2-1-1 employs trained referral specialists to assist callers with almost every conceivable human services need.

The essence of 2-1-1 is in its simplicity:

  • 2-1-1 is for everyone and can be remembered by everyone.
  • 2-1-1 is free and confidential.
  • 2-1-1 makes the entire human services sector at every level of government work more efficiently.
  • 2-1-1 has proven itself time after time as an invaluable resource in the aftermath of a disaster.
  • 2-1-1 is the number to call to give help and to get help.

Browse United Way 2-1-1 online.

If you know of agencies in the community that should be listed in the 2-1-1 database, e-mail uw211@unitedwayatlanta.org.

Watch the 2-1-1 video.

William Valladares
Communications Coordinator

404-527-7394 (x114)